FAQ

Frequently Asked Questions (FAQ)

Last updated: [03-07-2025]

1. What products do you sell?

We offer a wide range of gadgets including laptops, smartphones, smartwatches, headphones, and other smart devices to make your life easier and more connected.

2. How can I place an order?

Simply browse our products, add your favorite items to the cart, and proceed to checkout. Once payment is completed, you’ll receive an order confirmation email.

3. Do you offer cash on delivery (COD)?

Currently, we support secure online payments through credit/debit cards, UPI, net banking, and digital wallets. COD availability depends on your location and will be shown at checkout (if applicable).

4. How long does delivery take?

Orders are usually shipped within 1–2 business days. Delivery times vary by location but typically range from 3–7 business days within India.

5. How do I track my order?

Once your order is shipped, we’ll email you a tracking number. You can use this number to track your shipment directly on the courier partner’s website.

6. Do your products come with a warranty?

Yes, all branded products come with a manufacturer’s warranty (terms vary by product and brand). Please check the product page or packaging for warranty details.

7. What if I receive a damaged or wrong product?

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at Contact us Our team will arrange a replacement or refund based on the situation.

8. Can I return or exchange a product?

Yes, returns are accepted within 7 days of delivery if the item is unused, in original packaging, and in resalable condition. Some products (like personal care devices or items without seals) may not be eligible for return. Please check our Return Policy for details.

9. Do you ship internationally?

At the moment, we only deliver within India. We are working to expand our shipping services in the future.

We’re happy to help. Reach out anytime at: https://ezprinthelp.com/contact-us/